Shipping Policy

At SweetMe, we are committed to delivering your orders safely and on time.

Order Processing

• All orders are processed within 1–2 business days after successful payment confirmation.

• Orders are not processed on Sundays or public holidays.

• During sale periods or high order volume, processing may take additional time.

Shipping Timeline

• Standard delivery across India: 3–7 business days

• Delivery timelines may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

• Free shipping on orders above ₹499

• Orders below ₹499 may attract shipping charges, which will be shown at checkout before payment.

Order Tracking

• Once your order is dispatched, you will receive a tracking link via Email / SMS / WhatsApp (as applicable).

• Tracking details may take up to 24 hours to become active.

Delivery Attempts

• Our courier partners may attempt delivery multiple times.

• If the order is undelivered due to incorrect address, unavailable recipient, or repeated failed attempts, it may be returned to us.

Delays

• Delivery timelines are estimates and may be affected by external factors including weather conditions, festivals, operational delays, or courier network issues.

Address Changes

• Address modification requests can be accepted only before dispatch.

Contact Us

For shipping-related queries, please contact our customer support team through our website support section.

Last Updated: June 2026